University Ombuds Office

We do:

• Listen to your concerns and questions
• Identify and explore options and next steps
• Discuss resolution strategies
• Provide another—and impartial—perspective
• Facilitate difficult conversations as an impartial third party
• Help open avenues of communication
• Suggest alternative solutions and resources and make referrals to appropriate university offices
• Assist in sorting through why your approach(es) may not have been successful and explore alternative solutions
• Track patterns of systemic problems on campus and forward suggestions for changes in policy, or the consideration of alternative strategies, to the university administration.

We don't:

• Maintain records that identify you as a client of the office
• Represent individuals in formal proceedings
• Conduct or participate in formal investigations
• Provide psychological counseling
• Offer legal advice
• Testify at or gather evidence for formal administrative proceedings
• Advocate for individuals or departments
• Revise or rescind policies.